About the role
We are building software that tells an exporter whether their shipping bill will survive contact with reality. That claim is worthless unless somebody here has personally watched it fail.
You are the reason our rules are right rather than merely well-formed. You are also the person a customer talks to when something has gone wrong, and the person a design partner believes.
We are direct about two things. The first is money: this role pays substantially more than the same work inside a broking firm, fully declared, with equity on top. We would rather say that plainly than play a negotiation game. The second is the corollary — this is not a role where you keep a side practice. We will ask about it directly, because the entire product is an argument about defensibility and we cannot make that argument with a divided book.
This is not a sales role and there is no quota. If you want a variable-heavy structure this will disappoint you. And it is not a job for someone who has supervised the work without ever having done it.
What you’ll do
- Validating every encoded rule against operational reality — the person who says "that condition is correct on paper and wrong at the air cargo complex".
- The delivery backbone. Reviewer workflow, packet acceptance, onboarding, and what happens when a customer writes in at 9pm.
- Design-partner conversations. You will not carry a quota; you will carry credibility.
- The specification for what a packet must contain before an exporter, a broker or an underwriter will accept it.
- Being the internal authority on the operational sequence — what happens, in what order, and whose obligation each step is.
What we look for
- You have filed, or directly supervised the filing of, real shipping bills. Not managed a team that did — done it.
- You can explain why an IGST refund gets stuck, and whose obligation the missing step usually was.
- Tamil. This is a hard requirement — the corridor runs Chennai, Ranipet, Hosur, Krishnagiri and Coimbatore, and English does not get you into the room at plant level.
- A G-card at minimum. Having sat and passed the Regulation 6 examination is a genuine differentiator, whether or not you went on to hold a licence.
- You have been on the digitisation side of this — you chose or rolled out software at a broking firm or forwarder, or you sat on the vendor side implementing it. You are not frightened of a schema.
- You want your income fully on the books. We are explicit about this because the industry is not.
Nice to have
- AEO application experience. Having survived a customs on-site audit of your own internal controls is a strong signal.
- Time at a logistics software vendor in implementation, functional consulting or customer success.
- EV components, auto ancillaries, or anything that has made you fight over Chapter 85.
- Marine cargo insurance exposure — broker-side or claims-side.
- Experience with e-SANCHIT, ICEGATE EDI, or a CHA ERP such as Logi-Sys or Trezix.